PODCAST: Email Practices That Stress Out Knowledge Workers
Is your workplace progressive, designed to promote thinking and innovating? While our knowledge-based economy has changed how we conduct business, vestiges of the old way still weigh employees down. Harvard Business Review says tethering employees to email is a big concern.
Does your company use email for urgent, time-sensitive communication? Do you or others in the company expect immediate responses. Do people get frustrated when they don’t get one?
Old email practices interrupt your knowledge workers’ flow and concentration. They result in constant multi-tasking, which breeds mistakes. They also don’t allow for well-thought-out solutions to develop. Consider designating another communication channel – like calls or texts — for urgent matters. You’ll create a better environment for single-tasking, and a less distracted, stressed knowledge-focused team.