Have you heard the saying “good news travels fast?” Well, bad information travels even faster. The rumor mill can quickly take control of your message and cost you hours in damage control and lost productivity. To complicate matters, what is appropriate communication to one can be bad news to others. For example, simply announcing the […]

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When the clients, individuals or organizations I work with want to improve in any area, I often take them through exercises designed to open their eyes to the ways in which they’re already doing part of what they say is needed. With that awareness, the focus shifts from “all the ways we’re falling short” to, […]

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Part 1:  3 Questions To Assess Your Organization’s Readiness Are big changes on your company’s horizon? William and Susan Bridges, authors of “Managing Transitions: Making the Most of Change” suggest asking three questions to make things go smoothly. First, what is changing? When high-level leaders communicate change in a vague, abstract way, it’s hard for […]

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