Generation Z, people ages 17 to 25, have begun entering the workforce.  Is your company ready for how they perceive their role in the workplace?  The Society of Human Resource Management provides this little peek inside the minds of Gen Z. Nearly one-third of these young women and men see themselves as the hardest working generation.  At the […]

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Conflict is natural and inevitable. Our comfort level with addressing it determines our response and the outcome.  Here are 11 tips for making it constructive, from Executive Coach Helen Baxter-Southworth and team dynamics expert Russ Forrester. Move toward conflict, not away from it.   Deal with conflict openly and above board, not behind the scenes.   Surface the conflict […]

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There’s an African proverb that says, “If you want to go fast, go alone.  If you want to go far, go together.”  Going together means delegating to or collaborating with others. But doing so successfully can be challenging.  Executive coach Helen Baxter-Southworth and team dynamics expert Russ Forrester say these five values and behaviors hold the key to working […]

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While conflict is inevitable and can be seen as the healthy manifestation of competition, how we engage during conflict is key.  A little self-awareness can go a long way to help us steer away from behavior that serves no one.  Here are a few well-worn ruts to resist. The “I’m right, you’re wrong” mindset.  A hint that you’re […]

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What do you do when conflict emerges? How do you deal with another person’s anger? Here are several techniques that just may prove helpful: First, make a simple statement like, “I can tell that you’re really upset.” Acknowledging their upset may be all you need to do, at this point. Now, allow the person to vent. […]

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 Based On A Tweet from Paul Osincup A Twitter post that whizzed through my stream read, “When addressing conflict with others, remind yourself — curious not furious.” It can be difficult to calmly and respectfully get to the bottom of an issue in the heat of battle. Our natural response is to put up […]

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How The Quiet Can Contribute A recent WorkingMother.com article looked at the ways people who sit quietly in meetings can become more comfortable with speaking up. Dr. Jennifer Kahnweiler, the author of “The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together” offers these four meeting prep tips for introverts. Find out the […]

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