Have you heard the saying “good news travels fast?” Well, bad information travels even faster. The rumor mill can quickly take control of your message and cost you hours in damage control and lost productivity. To complicate matters, what is appropriate communication to one can be bad news to others. For example, simply announcing the […]

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When the clients, individuals or organizations I work with want to improve in any area, I often take them through exercises designed to open their eyes to the ways in which they’re already doing part of what they say is needed. With that awareness, the focus shifts from “all the ways we’re falling short” to, […]

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Can You Communicate Reasons for Change To Your Team? Leadership expert John Maxwell said, “Change is inevitable. Growth is optional.” The pace at which change occurs today can be mind-blowing, unsettling, even overwhelming. For people affected by change, who are outside the inner circle and aren’t privy to the “why” of a specific shift in […]

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Part 1:  3 Questions To Assess Your Organization’s Readiness Are big changes on your company’s horizon? William and Susan Bridges, authors of “Managing Transitions: Making the Most of Change” suggest asking three questions to make things go smoothly. First, what is changing? When high-level leaders communicate change in a vague, abstract way, it’s hard for […]

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Often times, when leaders announce a major change, resistance from vocal stakeholders soon follows. If you’re lucky, the people with issues will come to you directly – giving you a chance to address grievances. But, more likely, the grumbling will happen out of earshot, although not without manifesting itself in one form or another. If […]

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One of the latest phrases cascading through the business world is “disruptive change.” It’s used by companies looking to innovate, stand out and lead their industry. But when being “disruptive” evolves from business philosophy to reality, everyone along the chain of command could be subjected to urgent and dramatic change, often. Change is hard. Repeated […]

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  Evening Classes Improve Quality of Life Did you know that taking evening classes can improve the quality of your life — regardless of the subject matter? Researchers at Oxford University found that people who took continuing education classes reported improved mental and physical health, as well as more satisfaction with their lives. The participants […]

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