The leaders in the room were Baby Boomers and members of Generation X. The panelists were Millennials. I was their facilitator for a candid conversation. Here’s how the panelists answered questions about how they want to be managed. The Millennials said they want feedback – clear, honest communication about what they’re doing that’s working well […]

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During a recent panel discussion where Millennials shared their views with one company’s leaders, they expressed their desire for work-life balance and continuous learning and growth. The group told a room of Baby Boomers and GenXers that if they’re not growing and developing, they are more likely to leave. Doing the same thing every day […]

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Recently, I facilitated a panel discussion among a group of Millennials who shared their perspective with the company’s leadership. The leaders — all of whom were Baby Boomers and members of Generation X – wanted a better understanding of the Millennials in their workforce. As part of this open and honest forum, the Millennial panelists […]

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For some people, the first time they’re approached with a new idea or question, their reflex response is, “No.” Immediately, they put up a wall that halts progress toward innovation or needed change. If that feels familiar, try this… When confronted with something new, give yourself permission to delay acting reflexively. Give the cortisol in […]

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A direct report walks up to you and asks, “Can we talk?” She describes a problem she’s having. What’s your reflex response? Do you immediately launch into offering a solution? If so, you just robbed an eager employee of a chance to exercise her own problem-solving muscles. Instead of immediately focusing on resolving problems, listen […]

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In a candid conversation, a client shared his concern that he and others don’t ask the right questions when getting updates from direct reports. He said, “We ask yes/no questions that don’t encourage introspection. Questions like, ‘Is the project done?’ Or, ‘Do you have what you need?’” Instead, he suggested, and I agree, that we […]

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Can You Communicate Reasons for Change To Your Team? Leadership expert John Maxwell said, “Change is inevitable. Growth is optional.” The pace at which change occurs today can be mind-blowing, unsettling, even overwhelming. For people affected by change, who are outside the inner circle and aren’t privy to the “why” of a specific shift in […]

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 In her TED Talk, Margaret Heffernan tells the story of an evolutionary biologist at Purdue University, who housed a flock of competitive, super chickens together with the goal of increasing productivity. Six generations later, all but three of the birds had been pecked to death. Yet, the flock of average chickens managed to live together […]

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A senior leader asked me to work with him on several challenges, one of which is to how to get his team to be more participative during staff meetings. So, he invited me to a staff meeting to witness the action. Within ten minutes, the problem became crystal clear. He talked too much. He took […]

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6 Leadership Styles That Inspire & Motivate According to Forbes.com contributor Joseph Folkman, inspiration and motivation top the list of what employees crave from their leaders. But people who lead are falling dramatically short on delivering. One possible reason – their approach may not come from a place of authenticity. There are many ways to […]

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Sales Superstars Don’t Necessarily Make Good Leaders If you’re a senior executive don’t be swayed by star performers who aren’t team players. Stop being overly inclusive as a means of avoiding conflict. And, be honest when a team member’s performance no longer makes the grade. A recent article by McKinsey & Company says the talent […]

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 Lift the Burden By Acting With Integrity Here’s a Zig Ziglar quote I really like: “With integrity, you have nothing to fear, since you have nothing to hide. With integrity, you will do the right thing, so you will have no guilt.” These words make me breathe more easily. What a beautiful, unburdened way […]

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 Do You Really Communicate As Effectively? William Butler Yeats once said, “Think like a wise man, but communicate in the language of the people.” While you could interpret, “language of the people” in a lot of ways, in my view, Yeats is saying know your audience and speak to them so they will understand. […]

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Is Your Comfort Zone Holding You Back? Are you ready to move up the ladder, but feeling plagued by the “What if’s?” Are you nervous or unsure about a new role you’ve got your eye on, or a lateral move into an area that will broaden you experience and responsibility. Rest assured. You’re not alone. […]

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Regular One-On-Ones Could Prevent Future Crises Few leaders have the luxury of exclusively leading people. Typically, leaders have extensive to-do lists of their own. But, as a leader, your highest priority is supporting, motivating, guiding and inspiring the people who report to you. If you’re not already holding regular one-on-ones with key members of your […]

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What Made Businesses Great In 2001 Still Works Today Jim Collin’s book “Good to Great” was written in 2001. The “Level 5 Leaders” he wrote about were most effective at producing high returns. But by their very nature, Level 5 Leaders aren’t in the headlines. Their accomplishments are rarely showcased as examples of success. But […]

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How To Move Forward With Emotionally Intelligence When a project you’ve made a significant investment in goes south because you misread the direction of the market, or your plan was poorly executed, can you check your ego at the door? Or do you waste time and energy trying to cover up missteps or attempting to […]

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Pledges and Commitments That Create Accountability Ever held a meeting where everyone seemed enthusiastic about the topic and next steps? But, soon after, it was back to business as usual? Here are two tips that may increase commitment and foster progress. After introducing the meeting’s purpose, objectives and agenda, ask participants to respond to this […]

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In addition to meeting day-to-day goals, leaders are responsible for developing and communicating vision – the broader organization’s vision, as well as their department’s. Successful leaders revisit their vision often with staff and make sure their team can articulate the priorities that drive business results. If you’re in a leadership role, have you’ve taken the […]

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