Looking for A Way to Avoid Telling Someone Where to Go? When I walked into his office, Will’s head was down, his brow looked furrowed, he was breathing deeply and writing furiously. I waited until he finished and asked, “What are you working on?” “I’m writing out my rage!” He smiled, pushed his pad aside […]

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Are you in tune with yourself – your thoughts and feelings?  Do you know what triggers a positive reaction from you?  Do you know what makes you smile or offer an affirming nod?  How about what elicits feelings of compassion, or what compels you to make eye contact that expresses warmth and encouragement? Can you […]

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3 Tips That Will Make You A Better Communicator For just one day, try this challenge. Listen more and talk less. Listen to understand. Listen to learn. Listen to empathize. Listen to validate. Listen to connect. Don’t worry. You won’t become invisible, powerless or less impactful. In fact, you’ll become more visible. You’ll stand out […]

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How To Bond Your Team Through Better Communication Skills The best team members genuinely listen to one-another. Here’s a quick and simple 30-minute team-building exercise from Mindtools.com that will improve this critical interpersonal skill. Divide your team into pairs and sit them across from one another. Give each pair eight index cards with topics written […]

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Unlock the Hidden Forces That Are Working Against You Childhood experiences still shape the way we react to the world. That’s even true at work. Things that hurt us as children, and the methods we developed to cope, are foundational to our world view. They affect the way we deal with people and situations that […]

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Albert Einstein once said, “You can’t solve a problem with the same mind that created it.” There are many ways to transform your mind – some are legal, some are not. But more and more, executives and business leaders are turning to Yoga and meditation to boost their on-the-job performance. These practices are moving from […]

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A Leadership Style That Breeds Success In today’s highly-charged environment, humility seems to be under attack. Everywhere you turn, people are screaming louder, tweeting angrier and latching on to brash, boastful behavior. But its easy to see how this unapologetic style shuts down the free flow of communication. For businesses, where innovation and creativity are […]

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How to Turn Conflict Into Something Positive Conflict at work is something most people rather avoid. But some experts believe conflict is actually healthy. According to HR Magazine’s Dori Meinert, conflict can actually spark innovation and creativity. She cites the work of former psychologist and author Nate Regier, who says conflict is the energy created […]

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Negative Emotions Provide Important Data Life is filled with situations that evoke strong emotions, yet we’ve been conditioned to pretend everything is okay. In most workplaces, the expectation is that we behave professionally and avoid reacting based on emotion. But Susan David, author of “Emotional Agility,” reminds us that ignoring negative emotions shuts us off […]

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Always Choose To Use Your Discretionary Power Positively People notice how you use your discretionary power. By that, I mean how you choose to provide, or not provide, high quality service. Or the attitude with which you choose to respond to a colleague’s requests. It’s human nature to base everything, from buying decisions to who […]

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What The Truly Confident Do – Part 1 Dr. Travis Bradberry, co-author of “Emotional Intelligence 2.0,” says genuinely confident people earn more and are promoted more quickly. Part of their success is their ability to inspire themselves, as well as others. Bradberry says the truly confident get their happiness from within, summoning pleasure and satisfaction […]

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  Evening Classes Improve Quality of Life Did you know that taking evening classes can improve the quality of your life — regardless of the subject matter? Researchers at Oxford University found that people who took continuing education classes reported improved mental and physical health, as well as more satisfaction with their lives. The participants […]

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My Secret Weapon Question That Instantly Diffuses Anger Whether on the highway, when the driver in front of you won’t get out of your way, or during a conversation when the other person won’t listen to your point, or when a co-worker takes up your valuable time talking about his problems, at times, we all could […]

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True Empathetic Listening One of the hardest things to do is listen – really listen – to another person. Instead of being fully present as they explain, complain or share, our minds are busy planning what we’ll say next. Even at our most altruistic, we’re contemplating what to say that will help. Parker Palmer of […]

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How Best to Speak Truth To Power At Work The phrase, “Speak Truth To Power” has become synonymous with things like whistleblowing or defending against injustice. But the phrase can also describe a scenario that is familiar to anyone who’s ever had to confront the boss or open his eyes to a new perspective. Such […]

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