What do you do when conflict emerges? How do you deal with another person’s anger? Here are several techniques that just may prove helpful: First, make a simple statement like, “I can tell that you’re really upset.” Acknowledging their upset may be all you need to do, at this point. Now, allow the person to vent. […]

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 Based On A Tweet from Paul Osincup A Twitter post that whizzed through my stream read, “When addressing conflict with others, remind yourself — curious not furious.” It can be difficult to calmly and respectfully get to the bottom of an issue in the heat of battle. Our natural response is to put up […]

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How to Turn Conflict Into Something Positive Conflict at work is something most people rather avoid. But some experts believe conflict is actually healthy. According to HR Magazine’s Dori Meinert, conflict can actually spark innovation and creativity. She cites the work of former psychologist and author Nate Regier, who says conflict is the energy created […]

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Experts say the reason people throw temper tantrums into adulthood is because they work.  This frightening behavior gets the tantrum thrower exactly what they want – even if it is at the cost of co-workers or workplace civility.    The first step to taking the sting out of another’s workplace tantrum – whether it’s your […]

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Recently I heard a quote that got right to the heart of conflict and how to resolve it.  I’m paraphrasing, but it was along the lines of “conflict does not rise out of a clash of good and bad, it arises out of a clash of good and good.”  In other words, each conflicting party […]

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Recently I heard a quote that got right to the heart of conflict and how to resolve it.  I’m paraphrasing, but it was along the lines of “conflict does not rise out of a clash of good and bad, it rises out of a clash of good and good.”  In other words, each conflicting party […]

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