Harvard Business Review reported on a study conducted in India, wherein employees who were disappointed by their wage increase were given the chance to voice their concerns. They saw a marked difference in absenteeism and people quitting among the group that spoke out. This is important for two reasons.  One, feeling heard is a basic human […]

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One way agile companies foster growth is they cut down on the complexity of their decision-making processes. We don’t always realize the high price we pay when our systems require significant time and input before a decision can be made. Gallup suggests that if you’re looking to streamline your company’s decision-making process, start by thinking […]

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There is wisdom in turning a welcoming ear to complaints, in listening to negative comments – whether at home or in the workplace.  Why?  Because, like it or not, those complaints and grumblings are feedback, most probably based on a germ of truth and, certainly, they hold the seeds of a solution. Listen carefully and […]

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