Confirmation bias is when we seek out information that validates our own point of view.  We tune out everything that doesn’t align with our world view or reinforce our opinions of the people around us.   Confirmation bias closes our hearts and minds to the full truth.   But there are ways to open our minds and learn to […]

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We often focus exclusively on education and what we must learn to propel ourselves forward. Continual learning is critical for anyone who values keeping pace with the expectations of today’s business environment. But, just as there is much to learn, there are also many things we must unlearn to make room for real growth and […]

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Addressing performance issues is one of the most challenging aspects of managing people. The conversations are difficult, potentially explosive. Corrective action plans add another layer to your responsibilities and if performance doesn’t improve, a job is lost and moral is threatened. The situation is not only complicated on the surface, but there are hidden forces […]

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