A senior leader asked me to work with him on several challenges, one of which is to how to get his team to be more participative during staff meetings. So, he invited me to a staff meeting to witness the action. Within ten minutes, the problem became crystal clear. He talked too much. He took […]

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  Of the over 40 videos on my website, tmgspeaks.com, the most popular one is, “How to Listen More and Talk Less.” I’m delighted that people are interested in becoming better listeners. It seems, at times, that the scales are tipping dramatically away from “listening to understand,” and toward “listening to respond.” The two modes […]

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As hard as it is to give others feedback, receiving it can be even more challenging. But, everyone who is focused on success needs feedback. If you’re a leader who is looking for feedback, Robert Kaplan writes in the Harvard Business Review that you can ask the people around you. It may sound counterintuitive, but […]

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