Speaker and business trainer Lou Adler once said, “Good people ask good questions.” People who ask good questions see themselves as learners. They engage with a sense of curiosity, wonder and a willingness to acknowledge that they don’t know everything. Try putting this approach to use at your next meeting with a client, prospect, colleague […]

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When we think we know we stop asking questions. Perhaps, we even stop listening. Sometimes, we assume we have the right answer or know what another is thinking. But, in reality, we don’t? If we want another’s truth, or we’re trying to collaborate and be inclusive, it’s important to ask others for their thoughts. A […]

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A recent Harvard Business Review article suggests that when trying to change someone’s mind, the best thing to do is listen. The article sited a powerful example where this approach led to change of a deeply-rooted and troubling custom among some Pakistani tribes. Frequently, instead of listening, we tend to craft an argument in favor […]

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 Sound consultant Julian Treasure advises companies around the world about using sound to their advantage. His book, “How to be Heard: Secrets for Powerful Speaking and Listening” reveals how to speak effectively – and goes beyond the sound and cadence of your voice. In his Ted Talk, Treasure explains that if you want to […]

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A senior leader asked me to work with him on several challenges, one of which is to how to get his team to be more participative during staff meetings. So, he invited me to a staff meeting to witness the action. Within ten minutes, the problem became crystal clear. He talked too much. He took […]

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  Of the over 40 videos on my website, tmgspeaks.com, the most popular one is, “How to Listen More and Talk Less.” I’m delighted that people are interested in becoming better listeners. It seems, at times, that the scales are tipping dramatically away from “listening to understand,” and toward “listening to respond.” The two modes […]

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As hard as it is to give others feedback, receiving it can be even more challenging. But, everyone who is focused on success needs feedback. If you’re a leader who is looking for feedback, Robert Kaplan writes in the Harvard Business Review that you can ask the people around you. It may sound counterintuitive, but […]

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