What are your thoughts about the idea of being self-made? Recently, I saw a man wearing a t-shirt with the caption, “SELF-MADE!” It was written in CAPS and seemed to scream at me, emphasizing the point. It got my attention, perhaps because earlier that day a client and I talked about how interdependent we really […]

Read More →

Research suggests offices with open floor plans can be satisfying for extraverts who enjoy convenient access to colleagues and find the environment stimulating, while introverts tend to feel less satisfied. Extravert or introvert, here are a several tips that may help you feel more comfortable and be more productive. First, know your personality and acknowledge […]

Read More →

When it comes to behavior change, did you know that asking questions could be more influential than making statements? Did you know that posing questions in a way that invites a “Yes” or “No” response can more effectively encourage the desired behavior than a declarative statement? The results of a 40-year research study conducted by […]

Read More →

Feeling restless, not quite satisfied, like something missing or there’s got to be more to work and life than this! You may be ready for a change. Here are four cues that signal it’s time for something new:   You’ve stopped learning and growing. You’re not developing new skills and knowledge, yet you feel an […]

Read More →

Thanksgiving is a one of my favorite holidays! It calls my attention to the bounty of blessings I enjoy every day…and don’t always acknowledge. Whatever our circumstances, no matter how privileged or challenging life may be, too often, we give too much energy and attention to what’s wrong, what’s lacking, what’s worrisome. In so doing, […]

Read More →

What makes a difference in the moment-to-moment quality of your life, at work and at home?   Having a sense of purpose. An inspiring mission or sense of calling. As human beings, we need something to believe in, something that feels like a higher calling. Something that adds meaning to our existence. To be more engaged, […]

Read More →

Keen observers of self and others have a competitive edge. But, too often, our willingness to pay attention is dialed down too low. Much that we should see, and could capitalize on, passes us by. We’re blinded by the habit of inattention. We’re no longer fully present, noticing what’s going on within us and around […]

Read More →

With summer essentially behind us, and fourth quarter well underway, now is a good time to review your 2015 goals. Begin by noting progress to date, and then determine what’s required to achieve success by year-end. Be brutally honest with yourself as you conduct your review. Assess your current degree of commitment to achieving the […]

Read More →

When it comes to making things happen, talking, complaining, blaming, finger pointing, won’t move the needle in the right direction. In your workplace and personal life you can enhance your impact and make more of a difference, for yourself and others, by using a strategy that guarantees success – be more personally accountable: Suggest solutions […]

Read More →

  Call me old-fashioned, but I like receiving a response when I communicate, unless I say, “No need to reply.” And, from a number of recent conversations, I know I’m not the only one with a preference for closing the communication loop. So, if I call you, please call me back. If I text you, […]

Read More →

    Developing your reports, and mentoring others, is a big, critically important part of every manager’s job. Yet, some do work their reports could do. They solve problems others could handle with coaching. When an employee comes and describes a challenge he or she is having with a task, process or relationship, particularly if […]

Read More →

  We make thousands of decisions every day. There are infinite forces at work that cloud judgment, divert good intentions and give rise to internal conflict. Love of money, fame and fortune may be the obvious culprits, but well-meaning advice from trusted sources can also lead you astray. Most of the time we don’t even […]

Read More →

      In her book, The Essentials of Business Etiquette, Barbara Pachter provides readers with many valuable tools for success, including tips that will help you manage your smartphone use with intelligence. Pachter says: Speak your first and last name when answering your your phone. Make sure the volume of your speaking voice is […]

Read More →

A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ.  Many employers believe people can be taught “hard,” or technical skills more readily than EQ, the required softer, human relations skills. I agree with their assessment.  For more than 30 years as a speaker, leadership development expert and executive coach, for […]

Read More →

Do you labor under the Illusion that IQ drives effectiveness?  For most roles, IQ and technical skills are important entry-level requirements.  But, once you rise to the level of managing and leading, Emotional Intelligence, or EQ, is what sets you apart. No doubt, IQ may predict whether you’re capable of handling the cognitive challenges associated […]

Read More →

The end of the year is a perfect time to reflect on where you are in your life, professionally and personally, and look ahead to what you will create, going forward. Here are several questions to guide your reflection process.  Think about your answers to each question, and journal about them.  Writing down your thoughts […]

Read More →

    As one who has committed her professional pursuits to helping others become more self-aware – more attuned to the degree to which their intentions and impact align, hear me out: if you’re a boss who tends to be moody, it’s hard for your reports and colleagues to relax and feel safe in your […]

Read More →

As invitations to work-related parties start to roll in, remember these important survival tips.  In the wise words of Warren Buffet, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” So, whether you’re going to your own company’s party, your significant […]

Read More →

    Celebrating the holidays at work is becoming increasingly complex. Here are a few simple seasonal suggestions that may help you demonstrate respect for different cultures, avoid the appearance of favoritism and keep gift-giving appropriate for the relationship. Give cards that say “Happy Holidays” or “Happy New Year!” minus the obvious Christmas imagery. Those […]

Read More →