While facilitating a strategic alignment retreat with a CEO and his senior team, they struggled to identify exactly what to do to change the culture.  Finally, having nothing that felt like a good idea, I convinced them to involve the next level down.  They agreed. In the meeting with the broader leadership team – the […]

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I meet a fair number of business leaders who say they are empathy-challenged.  Empathy is the ability to recognize and identify the emotions being experienced by another person.  It’s one of the five components of Emotional Intelligence.  Because it enables others to feel like you connect with them, it is an important skill set for […]

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Are you more tenured with many more years of experience than the person to whom you report? Is your manager the same age or younger than your children? These days, it’s not all that unusual for older people to report to those who are much younger. According to a 2012 CareerBuilder survey, “One third (34 […]

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Millennials, those 18 to 35 year old workers, look for purpose and a sense of meaning in their work and lives. Here is one simple suggestion for helping this growing and important segment of your workforce feel more engaged and valued: Talk with them about the company’s vision, strategy and goals.  Point how what they […]

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