The level of trust in your organization impacts the bottom line.  When trust is low, so is morale and workplace satisfaction.  Disengaged employees quit working, but keep showing up at the office.  Turnover among the most capable and competent workers increases.  Productivity decreases.  Redundancy, held in place by bureaucratic silos, saps vitality and strengthens the potential […]

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You’ve probably heard the news about an interim report issued by Acting Inspector General Richard Griffin on the systemic problems in the Veteran’s Affairs agency.   The report intensified scrutiny and resulted in expansion of the number of VA facilities to be reviewed.  If you’re a leader, consider allowing this situation to stimulate a deeper, broader […]

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