When it comes to behavior change, did you know that asking questions could be more influential than making statements? Posing questions in a way that invites a “Yes” or “No” response can more effectively encourage the desired behavior than a declarative statement.  Asking another person about carrying out a particular behavior could influence whether they […]

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A study published in the June 29, 2015 issue of the Journal of Applied Psychology, found that workplace impoliteness tends to spread – whether it’s dissing people in meetings, sending nasty emails, spreading rumors, making insensitive comments or engaging in shouting matches. Rudeness negatively effects the environment and performance. The findings suggest that when we […]

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