We all know the saying “good news travels fast.” Well, “bad information travels faster.”  The rumor mill can quickly take control of your message and cost you hours in damage control and lost productivity.  Simply announcing the “what” without explaining the “why” and it’s anticipated impact – particularly to those affected – may overshadow what […]

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No matter where we are in our company’s hierarchy, we all have someone we answer to. Most people report to a manager or supervisor, while those at the very top answer to a Board, stockholders or customers.  If you’re among the many with a boss, here are some tips to help you engage upwards in […]

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According to a recent article on Inc.com, Warren Buffet has spent 80 percent of his career reading and thinking. Inc.com contributor Brian Scudamore says even though it seems counterintuitive to devote that much time to not being “busy,” he heralds Buffet as a trailblazer in this regard, and several high profile CEO’s are following suit. […]

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In one of author Alan Zimmerman’s blogs called “Tuesday Tips,” he quotes Psychologist Jack Berg, who said, “the human mind reaches for understanding like a flower for the sun.” Zimmerman believes people yearn to be understood, and without understanding, we may drive a wedge between ourselves and others. Understanding, and being understood, becomes a special […]

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Have you ever wondered how best to say you’re sorry after making a big mistake or unconsciously doing something that generates unintended negative consequences? According to Psychology Today, for an apology to be effective, it must focus on the other person’s needs – not your own. Too often apologies are ineffective because we’re trying to make ourselves feel better […]

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As we celebrate Women’s History Month, I felt it important to look at some of the different expectations for women in the workplace and offer ways they can be more successful. In her weekly blog, author and organizational development expert Dr. Anne Litwin sites study after study that conclude that women perform better than men […]

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A 2015 Wall Street Journal article extolled the virtues of humble executives.  The article praised what humble execs are known for — listening well, admitting errors and their willingness to share the limelight. The article also reported on examples of leaders who were undone due to their lack of humility.  In particular, a self-promoting division […]

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Science now confirms that you only get one chance to make a first impression, and that impression takes hold more quickly than you might think.  Psychologist and neuroscientist Dr. Bastian Schiller and a team of researchers in Switzerland have discovered that subconsciously, we decide within milliseconds who or what we like or don’t like.  The […]

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“Have a vision. Be demanding.” Those are the words of Colin Powell, the first African American appointed U.S. Secretary of State. Vision is a practical necessity for individuals and businesses. A great source of inspiration, vision is also the basis for developing strategy, setting goals and establishing plans of action. In our personal and professional […]

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  Len is a visionary.  For him, seeking the new is second nature.  That’s one of his strengths, but one that he sometimes feels is more burden than asset.  Why?  Because to the members of his organization, his ever-evolving aspirations feel like, “Here we go again!  He’s on to something else!  He’s never satisfied!  Before […]

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Environment is important to us, even if we’re not fully cognizant of the role it plays in the way we feel and behave.  Research suggests it affects creativity, efficiency, productivity and satisfaction. Today’s work environments are morphing into spaces that are open, few to no walls or private offices.  For some people, this is great.  […]

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When it comes to behavior change, did you know that asking questions could be more influential than making statements? Posing questions in a way that invites a “Yes” or “No” response can more effectively encourage the desired behavior than a declarative statement.  Asking another person about carrying out a particular behavior could influence whether they […]

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This year, the social climate feels a little different to me.  I’m aware of the tension in relationships across groups – political, religious, racial, etc. There seems to be more sensitivity and more potential than usual for disagreements to erupt.  So, as you move through your procession of holiday gatherings, add an extra measure of […]

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It’s hard to argue with the importance of getting enough sleep. There are so many reasons we should get the amount of sleep our mind and body require. How much sleep differs from person to person. But you know when you haven’t had enough. In addition to sleep contributing to good health overall, sleep is important for learning new information. So […]

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I don’t know a soul without bias of some kind. In the workplace, and in every part of life, creating and sustaining spaces and places where people, with their differences and similarities, come together peacefully and work together harmoniously, is a real challenge.  Even the best intentioned among us harbor some degree of conscious or […]

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